Clark School
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Student Help and Support

In the Engineering Computer Labs, your Desktop files and the "My Documents" folders are stored on a file server and are mapped to the U:\ drive with a 2GB quota per user. You can also remotely access your data on the U: drive by using a Secure File Transfer Protocol (SFTP) client on vclfs.eng.umd.edu. See https://eit.umd.edu/vcl#saveuser for more details.

TerpDrives

TerpDrives

Another feature we provide in our computer labs and on the VCL is access to TerpDrives via Kumo Cloud Storage Integration. Essentially, this a way to access several cloud storage solutions: Box, Dropbox, Google Drive, OneDrive and local file shares. Log in to Kumo to set up and authorize your storage accounts. See terpdrives.umd.edu for more information.

  • UMD Box - Current students are eligible for free individual accounts with 50 GB of space.
  • Dropbox - A basic account is free and includes 2 GB of space.
  • Google Drive - Free unlimited storage is included with Google Apps.
  • OneDrive - Microsoft's storage starts with 5 GB for free.

General Information

  • EIT Service Desk - Contact us at eit-help@umd.edu or call 301-405-1634 if you need help in the computer labs.
  • EIT Knowledge Base
  • Computer Lab Lost and Found:
    ♦ 0123 Glenn L. Martin Hall: For items lost in Martin Hall computer labs, go to the EIT Helpdesk in 0123 Martin Hall.
    ♦ 2125 J.M. Patterson Building: For items lost in J.M. Patterson computer labs, go to EIT Reception Desk in 2125 J.M. Patterson Building.
    ♦ You may also check with the Campus Police Dept's online lost and found.
  • Computer Requirements/Recommendations for Incoming Students
  • Wireless access is available to students, faculty, staff, and guests.

Computer Labs & VCL Specific

  • Login - UID for username, UMD.EDU (Kerberos) for the domain.
  • Log off your computer when finished.
  • Computer Labs - List of all computer labs in the Clark School of Engineering.
    ♦ Lab Software - List of all software installed on workstations in the computer labs.
    ♦ Student Versions of Software - Useful list of Engineering software; many with links to student versions.
    ♦ Lab Policies - Important rules to follow when using the computer labs, such as no food or drink allowed.
    ♦ Lab Hours - List of all the computer labs' hours in the Clark School of Engineering.
    ♦ Lab Statistics - Locate an open workstation in a computer lab before you visit.
    ♦ Printing - Print from your laptop wirelessly and from computer labs at various locations throughout the Clark School of Engineering.
    ♦ TerpDrives via Kumo - Link your preferred storage and have on-the-go access to your files from campus computers and apps.
  • Virtual Computer Lab - Run computer lab software applications from your own desktop.

Student Services & Resources

  • Canvas (ELMS) - Many courses will use this Learning Management System to post course materials and/or assignments, grades, etc.
  • Canvas for Android - Use Canvas on your Android mobile phone. Available on Google Play.
  • Canvas for iOS - Canvas app for iOS devices including iPhone, iPad, and iPod Touch. Available from iTunes Store.
  • DIT Technology Discount Programs - Shop for Dell or Apple computers and accessories, software, and cellular service at a discounted price.
  • HAMLET- Online resource of engineering simulations and models.
  • Lynda.com -  Free training materials for UMD.
  • Testudo - Student information and web services site including admissions, course descriptions, course registration, academic calendar, and more.
  • TERPMail - UM student email, powered by Google.
  • TERPmail Frequently Asked Questions
  • TerpConnect - 5 GB of online space for file storage or website hosting.
  • TERPware - Free Software for Students. You can download many software packages for free. Microsoft Office, Adobe Creative Cloud, and MatLAB are just a few of the applications available.
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student help
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helpdesk
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