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Student Help and Support
In the Engineering Computer Labs, your Desktop files and the "My Documents" folders are stored on a file server and are mapped to the U:\ drive with a 2GB quota per user. You can also remotely access your data on the U: drive by using a Secure File Transfer Protocol (SFTP) client on vclfs.eng.umd.edu. See https://eit.umd.edu/vcl#saveuser for more details. Another feature we provide in our computer labs and on the VCL is access to TerpDrives via Kumo Cloud Storage Integration. Essentially, this a way to access several cloud storage solutions: Box, Dropbox, Google Drive, OneDrive and local file shares. Log in to Kumo to set up and authorize your storage accounts. See terpdrives.umd.edu for more information.
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General Information
- EIT Help Desk - Contact EIT Help Desk at eit-help@umd.edu or call 301-405-1634 if you need help in the computer labs.
- EIT Knowledge Base
- Computer Lab Lost and Found:
♦ 0123 Glenn L. Martin Hall: For items lost in Martin Hall computer labs, go to the EIT Helpdesk in 0123 Martin Hall.
♦ 2125 J.M. Patterson Building: For items lost in J.M. Patterson computer labs, go to EIT Reception Desk in 2125 J.M. Patterson Building.
♦ You may also check with the Campus Police Dept's online lost and found. - Computer Requirements/Recommendations for Incoming Students
- Wireless access is available to students, faculty, staff, and guests.
Computer Labs & VCL Specific
- Login - UID for username, UMD.EDU (Kerberos) for the domain.
- Log off your computer when finished.
- Computer Labs - List of all computer labs in the Clark School of Engineering.
♦ Lab Software - List of all software installed on workstations in the computer labs.
♦ Student Versions of Software - Useful list of Engineering software; many with links to student versions.
♦ Lab Policies - Important rules to follow when using the computer labs, such as no food or drink allowed.
♦ Lab Hours - List of all the computer labs' hours in the Clark School of Engineering.
♦ Lab Statistics - Locate an open workstation in a computer lab before you visit.
♦ Printing - Print from your laptop wirelessly and from computer labs at various locations throughout the Clark School of Engineering.
♦ TerpDrives via Kumo - Link your preferred storage and have on-the-go access to your files from campus computers and apps. - Virtual Computer Lab - Run computer lab software applications from your own desktop.
Student Services & Resources
- Canvas (ELMS) - Many courses will use this Learning Management System to post course materials and/or assignments, grades, etc.
- Canvas for Android - Use Canvas on your Android mobile phone. Available on Google Play.
- Canvas for iOS - Canvas app for iOS devices including iPhone, iPad, and iPod Touch. Available from iTunes Store.
- DIT Technology Discount Programs - Shop for Dell or Apple computers and accessories, software, and cellular service at a discounted price.
- HAMLET- Online resource of engineering simulations and models.
- Lynda.com - Free training materials for UMD.
- Testudo - Student information and web services site including admissions, course descriptions, course registration, academic calendar, and more.
- TERPMail - UM student email, powered by Google.
- TERPmail Frequently Asked Questions
- TerpConnect - 5 GB of online space for file storage or website hosting.
- TERPware - Free Software for Students. You can download many software packages for free. Microsoft Office, Adobe Creative Cloud, and MatLAB are just a few of the applications available.